We recommend placing your order at least 2-3 weeks before your desired pickup or delivery date, especially during the busy holiday season (November-December). For large or highly detailed custom designs, 4 weeks notice is ideal to ensure we can bring your vision to life perfectly.

Yes! We offer delivery across all of Kansas. Same-day pickup is available at our Wichita location. We have weekly delivery routes to Kansas City, Overland Park, Olathe, Topeka, and Lawrence. For other Kansas locations, we offer secure statewide shipping to ensure your gingerbread arrives fresh and intact.

Absolutely! Customization is our specialty. You can choose from our classic designs or work with our bakers to create something completely unique. We can match specific color schemes, add personalized details like family names, recreate your actual home, or design themed creations for corporate events. Just share your ideas with us!

We offer three main sizes: Cottage (serves 4-6, perfect for small families), Manor (serves 8-12, ideal for gatherings), and Estate (serves 15-20, great for parties and events). Custom sizes are also available for special requests or corporate orders.

Yes, our gingerbread houses are 100% edible and made with premium, food-grade ingredients. We use real gingerbread, royal icing, and edible decorations. Many families enjoy eating their gingerbread house after the holidays, though some prefer to keep them as decorative centerpieces throughout the season.

Keep your gingerbread house in a cool, dry place away from direct sunlight and humidity. Avoid refrigeration as it can cause condensation. When stored properly, your gingerbread house will maintain its beauty for 4-6 weeks. We provide detailed care instructions with every order.

We can accommodate many dietary needs! Please let us know about any allergies when ordering. While our standard recipes contain wheat, eggs, and dairy, we offer nut-free options and can discuss alternatives for specific dietary requirements. All ingredients are listed for transparency.

Yes! We love creating gingerbread for corporate events, office parties, and large celebrations. We offer bulk ordering with discounts for orders of 5 or more houses, custom branding options, and coordinated delivery. Contact us early to discuss your needs and ensure availability.

We accept all major credit cards, debit cards, and digital payments. A 50% deposit is required to secure your order, with the remaining balance due upon pickup or before delivery. For corporate orders, we can arrange invoicing.

We take great care in packaging every order for safe transport. In the rare event that your gingerbread house arrives damaged, please contact us immediately with photos. We will work with you to make it right, whether through repair, replacement, or refund. Your satisfaction is our priority.