We recommend ordering at least 2-3 weeks before your event, especially during the busy holiday season. For custom or luxury designs, 4 weeks advance notice ensures we can accommodate all your requests. Rush orders may be available—contact us to check availability.

We take allergies seriously. Please let us know about any allergies when ordering. Our kitchen handles common allergens including wheat, eggs, dairy, and nuts. While we can make some accommodations, we cannot guarantee an allergen-free environment. We’ll discuss your specific needs during the order process.

Your gingerbread house will stay fresh for display at room temperature for 2-3 weeks if kept in a cool, dry area away from direct sunlight and humidity. For best eating quality, consume within 1 week of delivery. Avoid refrigeration as moisture can affect the decorations.

We deliver throughout Michigan including Detroit, Grand Rapids, Ann Arbor, Lansing, Kalamazoo, Flint, Traverse City, and all surrounding communities. Delivery fees vary by distance. We also offer local pickup if you prefer to collect your creation in person.

Absolutely! Custom designs are our specialty. We can incorporate specific colors, themes, names, company logos (for corporate orders), and unique architectural elements. Share your ideas during the ordering process, and we’ll work together to create something perfect for your celebration.

We offer multiple sizes: Small (serves 4-6, perfect for gifts), Medium (serves 8-12, ideal for family gatherings), Large (serves 15-20, great for parties), and Custom/Luxury sizes for corporate events or special occasions. Contact us to discuss which size best fits your needs.

Each gingerbread house is carefully packaged in a sturdy box with protective cushioning to ensure it arrives in perfect condition. We include handling instructions and care tips. For local deliveries, we hand-deliver whenever possible to ensure safe arrival.